Privacy Policy

At Falcon EV (accessible via https://falcon-ev-southasia.com/, hereinafter referred to as "we," "our," or "us"), we respect your privacy and are committed to protecting the business and personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our B2B inquiry forms, or engage with our commercial electric vehicle (EV) solutions, wholesale, and OEM/ODM services.

Please read this Privacy Policy carefully. By accessing or using our website and submitting your business inquiries, you agree to the practices described in this policy.

1. Information We Collect

Because Falcon EV operates strictly as a B2B (Business-to-Business) platform for commercial electric vehicles, distributors, and fleet operators, the information we collect is primarily business-related.

• Information You Provide Voluntarily (B2B Inquiry & Quote Forms): When you request a business quote, contact us, or apply to become a Falcon EV partner, we collect details such as:
  • Full Name
  • Company / Business Name
  • Business Email Address
  • WhatsApp / Telegram Number / Phone Number
  • Country / Region
  • Product Interest (e.g., Electric Cargo Tricycles, Passenger Tricycles, Golf & Utility Carts, Scooters, Motorcycles, OEM Solutions)
  • Business Type (e.g., Distributor, Importer, Fleet Operator, Logistics Company, Hotel/Resort, Facility Operator)
  • Estimated Order Quantity
  • Specific Project or Business Requirements
• Automatically Collected Technical Data: When you visit https://falcon-ev-southasia.com/, our servers automatically collect standard technical information via cookies and analytics tools, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the site. This helps us optimize website performance and user experience.

2. How We Use Your Information

We use the information collected for legitimate commercial and operational purposes, specifically to:

• Process Business Inquiries: Evaluate your quote requests, understand your commercial requirements, and provide tailored pricing, catalog, and product recommendations.
• Establish Business Partnerships: Review applications for local distribution, importing, and OEM/ODM private label cooperation.
• Communication: Respond to your inquiries, follow up via email, WhatsApp, or Telegram regarding your project status, shipping, or sample coordination.
• Improve Our Services: Analyze website traffic and user behavior to improve our website layout, product offerings (such as cargo and passenger tricycles, golf carts), and export logistics.
• Compliance & Legal Regulations: Protect our legal rights, prevent fraud, and comply with applicable laws and export regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal or business data to third parties. We may share your information only under the following circumstances:

• Internal Operations: With our manufacturing, sales, and logistics teams to fulfill your quotation and project requests.
• Service Providers: With trusted third-party vendors who assist us in operating our website, hosting data, managing CRM systems, or conducting business communications (bound by confidentiality obligations).
• Logistics & Shipping Partners: When coordinating international shipping, customs clearance, and delivery of commercial EV orders to your destination port or facility.
• Legal Requirements: If required by law, court order, or government regulation, or to protect the safety, property, or rights of Falcon EV, our partners, or clients.

4. Data Security

We implement appropriate technical, physical, and administrative security measures designed to protect your business and personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure; while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. International Data Transfers

Falcon EV serves global markets, including South Asia and other regions. If you access our website or submit an inquiry from outside our primary operational base, your information may be transferred to, stored, and processed in jurisdictions where our servers or business partners are located. By submitting your information, you consent to this transfer.

6. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the business or personal data we hold about you.
• Correction: Request that we update or correct inaccurate or incomplete information.
• Deletion: Request the deletion of your data, subject to legal or contractual retention obligations.
• Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or notifying us via WhatsApp, Telegram, or email.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or partner sites. We are not responsible for the privacy practices or content of such external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological updates. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.